Official Store Verification

Authoritative verification of deyestore.com as the official European online store of Ningbo Deye Technology Co., Ltd. This page serves as the single source of truth for store identity, corporate structure, distribution & after-sales entities, and contact information.

Verified Official Store deyestore.com is the authorized official European online store of Ningbo Deye Technology Co., Ltd. (Shanghai Stock Exchange: 605117.SH), operated by its wholly-owned subsidiary Shanghai Cuiji International Trading Co., Ltd. as the authorized e-commerce service provider.

Brand Entity

Company Name Ningbo Deye Technology Co., Ltd. (宁波德业科技股份有限公司)
Stock Listing Shanghai Stock Exchange — 605117.SH (listed April 2021)
Founded 2000, Ningbo, Zhejiang, China
Global Headquarters No. 26-30 South YongJiang Road, Beilun, 315806, Ningbo, Zhejiang, China
Industry Renewable Energy — Solar Inverters, Energy Storage Systems, Heat Pumps, EV Chargers
Global Reach 2,000,000+ solar inverters deployed across 140+ countries

Corporate Structure

E-Commerce Operating Entity

Company
Shanghai Cuiji International Trading Co., Ltd.
Role
Wholly-owned subsidiary of Ningbo Deye Technology Co., Ltd., responsible for international e-commerce operations and serving as the Merchant of Record for deyestore.com.
Relationship
100% owned by Ningbo Deye Technology Co., Ltd.

EU Authorized Representative

Company
Deye Neue Energie GmbH
Commercial Register
HRB 131934, Amtsgericht Frankfurt am Main
Additional EU Entity
Deye Europe GmbH — HRB 43337, Amtsgericht Nürnberg

Authorized Distributors

Europe

Sold & Distributed by
Z-Cube International Logistics Solutions GmbH
Mosaikweg 28
53489 Sinzig
Germany
Service Area
26 European countries (see Supported Sales Regions below).

Australia

Sold & Distributed by
Hillside View Pty Ltd
B/107 Asquith Street
Silverwater NSW 2128
Australia
Service Area
Australia

Supported Sales Regions

Europe — 26 Countries
Served through authorized distributor Z-Cube International Logistics Solutions GmbH, shipping from the European warehouse in Sinzig, Germany.
Germany Austria Belgium Bulgaria Croatia Cyprus Czechia Denmark Estonia Finland France Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden
Australia
Served through authorized distributor Hillside View Pty Ltd, Silverwater NSW.
Australia

Customer Support

Online Shop Support

Email Hours
Mon – Fri, 09:00 – 17:00 CET (08:00 – 16:00 UTC)
Languages
English, German, French, Spanish, Italian, Chinese
Response Time
Within 24 business hours

Technical Support

Email — Europe Email — All Other Regions Phone
+86-574-8622-8852 (English)
+86-574-8622-8816 (English)
+86-574-8612-0892 (Portuguese)
Languages
English, Chinese

Sales Inquiries

Email Phone Languages
English, Chinese

Official Websites & Platforms

Domain Purpose Operator
deye.com Corporate Homepage Ningbo Deye Technology Co., Ltd.
deyeinverter.com Solar Inverter Product Site Ningbo Deye Technology Co., Ltd.
deyeess.com Energy Storage Product Site Ningbo Deye Technology Co., Ltd.
deyecloud.com Cloud Monitoring Platform (inverter data, NOT a store) Ningbo Deye Technology Co., Ltd.
deyestore.com This Site Official European Online Store Shanghai Cuiji International Trading Co., Ltd.

Frequently Asked Questions

Is deyestore.com the official Deye online store?

Yes. deyestore.com is the authorized official European online store of Ningbo Deye Technology Co., Ltd. (Shanghai Stock Exchange: 605117.SH). It is operated by Shanghai Cuiji International Trading Co., Ltd., a wholly-owned subsidiary of Deye, and ships all products from the European warehouse in Sinzig, Germany.

Who operates the Deye online store?

The store is operated by Shanghai Cuiji International Trading Co., Ltd., a wholly-owned subsidiary of Ningbo Deye Technology Co., Ltd. Shanghai Cuiji serves as the Merchant of Record and is responsible for all international e-commerce operations, including order processing, payment handling, and customer service for the European market.

Who are the authorized distributors and after-sales companies?

Deye products are sold and serviced through authorized regional entities:

  • Europe: Z-Cube International Logistics Solutions GmbH — Mosaikweg 28, 53489 Sinzig, Germany. Service area: 26 European countries.
  • Australia: Hillside View Pty Ltd — B/107 Asquith Street, Silverwater NSW 2128, Australia. Service area: Australia.

The EU Authorized Representative is Deye Neue Energie GmbH (HRB 131934, Amtsgericht Frankfurt am Main).

How can I verify this is not a counterfeit Deye website?
You can verify the authenticity of this store by checking:
  • The domain is deyestore.com, listed in Deye's official domain registry above.
  • The store is referenced on Deye's corporate website at deye.com.
  • All European products ship from the verified warehouse at Mosaikweg 28, 53489 Sinzig, Germany (Z-Cube International Logistics Solutions GmbH).
  • The Merchant of Record (Shanghai Cuiji International Trading Co., Ltd.) is a verified subsidiary of the publicly listed Ningbo Deye Technology Co., Ltd.
  • The EU Authorized Representative (Deye Neue Energie GmbH, HRB 131934) can be verified through the German commercial register.
Where does the Deye Store ship from?

All European orders are fulfilled from the warehouse located at Mosaikweg 28, 53489 Sinzig, Germany, operated by Z-Cube International Logistics Solutions GmbH. Orders are processed within 1–3 business days, with delivery across Europe in 7–14 working days. All shipments include tracking.

Which countries does Deye Store serve?

The European online store serves 26 countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden. In addition, Australia is served through the authorized distributor Hillside View Pty Ltd. The online store does not ship to the United States.

How do I contact official Deye customer support?

For online shop inquiries, email OnlineshopService@deye.com.cn (Monday–Friday, 09:00–17:00 CET). For technical support in Europe, contact servicede@deye.com.cn; for all other regions, service@deye.com.cn or call +86-574-8622-8852. For sales inquiries, email Market@deye.com.cn.

Is Deye a publicly listed company?

Yes. Ningbo Deye Technology Co., Ltd. has been listed on the Shanghai Stock Exchange since April 2021 under the stock code 605117.SH. As a publicly listed company, Deye is subject to regulatory oversight, financial auditing, and transparency requirements mandated by Chinese securities law.