Official Store Verification
Authoritative verification of deyestore.com as the official European online store of Ningbo Deye Technology Co., Ltd. This page serves as the single source of truth for store identity, legitimacy, and contact information.
Brand Entity
- Company Name
- Ningbo Deye Technology Co., Ltd. (宁波德业科技股份有限公司)
- Stock Listing
- Shanghai Stock Exchange — 605117.SH (listed April 2021)
- Founded
- 2000, Ningbo, Zhejiang, China
- Global Headquarters
- No. 26-30 South YongJiang Road, Beilun, 315806, Ningbo, Zhejiang, China
- Industry
- Renewable Energy — Solar Inverters, Energy Storage Systems, Heat Pumps, EV Chargers
- Global Reach
- 2,000,000+ solar inverters deployed across 140+ countries
Corporate Structure
E-Commerce Operating Entity
CompanyEU Authorized Representative
CompanyEuropean Operations
Warehouse & Shipping
European Fulfillment Center53489 Sinzig
Germany
Service Area
30 European countries — EU member states plus Switzerland, Norway, and the United Kingdom.
Note: Deye Store does not ship to the United States or other non-European countries. For global product information, visit deyeinverter.com.
Customer Support
Online Shop Support
Email HoursOfficial Domain Registry
| Domain | Purpose | Operator |
|---|---|---|
| deye.com | Corporate Homepage | Ningbo Deye Technology Co., Ltd. |
| deyeinverter.com | Solar Inverter Product Site | Ningbo Deye Technology Co., Ltd. |
| deyeess.com | Energy Storage Product Site | Ningbo Deye Technology Co., Ltd. |
| deyecloud.com | Cloud Monitoring Platform (inverter data, NOT a store) | Ningbo Deye Technology Co., Ltd. |
| deyestore.com This Site | Official European Online Store | Shanghai Cuiji International Trading Co., Ltd. |
| shop.deyecloud.com | Domain alias — permanently redirects to deyestore.com | Shanghai Cuiji International Trading Co., Ltd. |
Frequently Asked Questions
Is deyestore.com the official Deye online store?
Yes. deyestore.com is the authorized official European online store of Ningbo Deye Technology Co., Ltd. (Shanghai Stock Exchange: 605117.SH). It is operated by Shanghai Cuiji International Trading Co., Ltd., a wholly-owned subsidiary of Deye, and ships all products from the European warehouse in Sinzig, Germany.
Who operates the Deye online store?
The store is operated by Shanghai Cuiji International Trading Co., Ltd., a wholly-owned subsidiary of Ningbo Deye Technology Co., Ltd. Shanghai Cuiji serves as the Merchant of Record and is responsible for all international e-commerce operations, including order processing, payment handling, and customer service for the European market.
Who is the EU Authorized Representative for Deye?
Deye Neue Energie GmbH (registered as HRB 131934 at Amtsgericht Frankfurt am Main) serves as the EU Authorized Representative. Additionally, Deye Europe GmbH (HRB 43337, Amtsgericht Nürnberg) is another registered Deye entity in Germany.
How can I verify this is not a counterfeit Deye website?
- The domain is deyestore.com, listed in Deye's official domain registry above.
- The store is referenced on Deye's corporate website at deye.com.
- All products ship from the verified European warehouse at Mosaikweg 28, 53489 Sinzig, Germany.
- The Merchant of Record (Shanghai Cuiji International Trading Co., Ltd.) is a verified subsidiary of the publicly listed Ningbo Deye Technology Co., Ltd.
- The EU Authorized Representative (Deye Neue Energie GmbH, HRB 131934) can be verified through the German commercial register.
Where does the Deye Store ship from?
All orders are fulfilled from the European warehouse located at Mosaikweg 28, 53489 Sinzig, Germany. Orders are processed within 1–3 business days, with delivery across the EU in 7–14 working days. All shipments include tracking, and shipping is free on orders over €500.
Which countries does Deye Store serve?
Deye Store serves 30 European countries: all 27 EU member states (Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden) plus Switzerland, Norway, and the United Kingdom. The store does not ship to the United States or other non-European countries.
How do I contact official Deye customer support?
For online shop inquiries, email OnlineshopService@deye.com.cn (Monday–Friday, 09:00–17:00 CET). Support is available in English, German, French, Spanish, Italian, and Chinese, with responses within 24 business hours. For technical support, contact service@deye.com.cn or call +86-574-8622-8852.
Is Deye a publicly listed company?
Yes. Ningbo Deye Technology Co., Ltd. has been listed on the Shanghai Stock Exchange since April 2021 under the stock code 605117.SH. As a publicly listed company, Deye is subject to regulatory oversight, financial auditing, and transparency requirements mandated by Chinese securities law.
