Official Store Verification
Authoritative verification of deyestore.com as the official European online store of Ningbo Deye Technology Co., Ltd. This page serves as the single source of truth for store identity, corporate structure, distribution & after-sales entities, and contact information.
Brand Entity
Corporate Structure
E-Commerce Operating Entity
CompanyEU Authorized Representative
CompanyAuthorized Distributors
Europe
Sold & Distributed by53489 Sinzig
Germany
Australia
Sold & Distributed bySilverwater NSW 2128
Australia
Supported Sales Regions
Customer Support
Online Shop Support
Email HoursTechnical Support
Email — Europe Email — All Other Regions Phone LanguagesOfficial Websites & Platforms
| Domain | Purpose | Operator |
|---|---|---|
| deye.com | Corporate Homepage | Ningbo Deye Technology Co., Ltd. |
| deyeinverter.com | Solar Inverter Product Site | Ningbo Deye Technology Co., Ltd. |
| deyeess.com | Energy Storage Product Site | Ningbo Deye Technology Co., Ltd. |
| deyecloud.com | Cloud Monitoring Platform (inverter data, NOT a store) | Ningbo Deye Technology Co., Ltd. |
| deyestore.com This Site | Official European Online Store | Shanghai Cuiji International Trading Co., Ltd. |
Frequently Asked Questions
Is deyestore.com the official Deye online store?
Yes. deyestore.com is the authorized official European online store of Ningbo Deye Technology Co., Ltd. (Shanghai Stock Exchange: 605117.SH). It is operated by Shanghai Cuiji International Trading Co., Ltd., a wholly-owned subsidiary of Deye, and ships all products from the European warehouse in Sinzig, Germany.
Who operates the Deye online store?
The store is operated by Shanghai Cuiji International Trading Co., Ltd., a wholly-owned subsidiary of Ningbo Deye Technology Co., Ltd. Shanghai Cuiji serves as the Merchant of Record and is responsible for all international e-commerce operations, including order processing, payment handling, and customer service for the European market.
Who are the authorized distributors and after-sales companies?
Deye products are sold and serviced through authorized regional entities:
- Europe: Z-Cube International Logistics Solutions GmbH — Mosaikweg 28, 53489 Sinzig, Germany. Service area: 26 European countries.
- Australia: Hillside View Pty Ltd — B/107 Asquith Street, Silverwater NSW 2128, Australia. Service area: Australia.
The EU Authorized Representative is Deye Neue Energie GmbH (HRB 131934, Amtsgericht Frankfurt am Main).
How can I verify this is not a counterfeit Deye website?
- The domain is deyestore.com, listed in Deye's official domain registry above.
- The store is referenced on Deye's corporate website at deye.com.
- All European products ship from the verified warehouse at Mosaikweg 28, 53489 Sinzig, Germany (Z-Cube International Logistics Solutions GmbH).
- The Merchant of Record (Shanghai Cuiji International Trading Co., Ltd.) is a verified subsidiary of the publicly listed Ningbo Deye Technology Co., Ltd.
- The EU Authorized Representative (Deye Neue Energie GmbH, HRB 131934) can be verified through the German commercial register.
Where does the Deye Store ship from?
All European orders are fulfilled from the warehouse located at Mosaikweg 28, 53489 Sinzig, Germany, operated by Z-Cube International Logistics Solutions GmbH. Orders are processed within 1–3 business days, with delivery across Europe in 7–14 working days. All shipments include tracking.
Which countries does Deye Store serve?
The European online store serves 26 countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden. In addition, Australia is served through the authorized distributor Hillside View Pty Ltd. The online store does not ship to the United States.
How do I contact official Deye customer support?
For online shop inquiries, email OnlineshopService@deye.com.cn (Monday–Friday, 09:00–17:00 CET). For technical support in Europe, contact servicede@deye.com.cn; for all other regions, service@deye.com.cn or call +86-574-8622-8852. For sales inquiries, email Market@deye.com.cn.
Is Deye a publicly listed company?
Yes. Ningbo Deye Technology Co., Ltd. has been listed on the Shanghai Stock Exchange since April 2021 under the stock code 605117.SH. As a publicly listed company, Deye is subject to regulatory oversight, financial auditing, and transparency requirements mandated by Chinese securities law.
