Terms of Pricing & Professional Installation Support
Please Note: The prices displayed on our platform are for the equipment only and strictly do not include local installation services.
Our Service Commitment: At Deye, we stand firmly behind our technology. We provide comprehensive technical documentation, detailed installation manuals, and robust professional remote support to ensure every system can be integrated flawlessly into your home energy ecosystem.
Mandatory Professional Installation: To ensure your safety, maximize operational efficiency, and secure compliance with local regulations, such as green energy subsidy requirements, this advanced heat pump unit must be installed and commissioned exclusively by a certified and qualified HVAC / heat pump installation professional.
Warranty & Liability Boundary: Deye takes full responsibility for the factory quality and technical support of our products. However, please note that any equipment faults, performance drops, or damages resulting from non-standard, faulty, or unauthorized installation by uncertified individuals shall be excluded from our warranty coverage, and Deye cannot bear liability for such installation-related issues.
By ensuring a licensed professional handles your installation, you protect your system's peak performance, and our team will be fully available to provide your installer with any necessary professional assistance.




